This timeline highlights the major milestones in our journey, showing how we have grown, adapted, and continued to connect communities through innovation and service excellence.

 

2014
2014

First Franchise

KAD Awarded its first franchise to operate and maintain the DLR network.
2019
2019

Record Breaking Performance

KAD achieved a record-breaking performance with 99.62% train departures.
12/2019

Franchise Extention

Franchise extended by Transport for London until April 2025.
2021
2021

Lewisham Extension

KAD took over the Lewisham Extension, becoming responsible for all 45 DLR stations.
2024
5/2024

Six-month trial of Access DLR

KAD introduced a six-month trial of Access DLR, offering escorted travel for passengers who need extra support.
10/2024

Second Franchise Term

KAD Awarded a second franchise term, extending operations until 2033, with a potential two-year extension. This follows over 1 billion passenger journeys and 16 industry awards.
12/2024

10 Years!

KAD celebrated 10 years of operating the DLR.
2025
4/2025

Rollout of New Trains

Under the new contract, KAD began rolling out 54 brand-new trains across the DLR network.

Get Connected

Whether you're a partner, or community organisation - we’d love to hear from you.

At KeolisAmey Docklands, we believe in the power of connection. We're here to listen, collaborate, and make a difference together.

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