As a joint venture between Keolis (70%) and Amey (30%), we’ve been proudly operating and maintaining the DLR since December 2014, under contract with Transport for London (TfL).

With more than 900 dedicated employees, we connect 45 stations across East and South East London, linking some of the capital’s most culturally diverse boroughs to its financial hubs. Since taking over the franchise in 2014, we have transformed the DLR into the UK’s busiest light rail system, carrying over 117 million passengers annually.

We live by our core values: Delivering, Caring, and Innovating, ensuring every journey is seamless, every station is welcoming, and every team member is empowered to make a difference.

 

Multi-award-winning service

 

 

 

At KeolisAmey Docklands, excellence isn't just a goal - it's a standard. As the proud operator of the DLR, we have earned multiple industry awards for our commitment to safety, reliability, customer experience, and innovation. Our service is recognised for:

 

  • Outstanding operational performance, consistently delivering one of the most punctual and reliable rail services in the UK.
  • Customer - first culture, with initiatives that enhance accessibility, passenger comfort, and community engagement.
  • Innovation in transport, including the use of cutting-edge technology to improve service delivery and passenger experience.
  • Sustainability and inclusion, with a strong focus on reducing environmental impact and promoting diversity across our workforce.

Our journey & history

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See our timeline